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Du Maurier Helpline Support Team is dedicated to providing support services to ensure the success of our customers in the implementation, development and maintenance of the software applications upon which their business depends.

We provide a range of services to support you both during the implementation of your new systems and afterwards. These options include different levels of telephone support during normal office hours, where a qualified systems consultant will be available to answer both operational and technical queries for software and installed hardware, OR you can choose 24x7 cover under a separate Service Level Agreement (SLA) which would provide on-site cover & support with response times to match, for your software and installed hardware.

Features

• One monthly charge covers all.
• Software and hosted technology upgrades included.
• Worry free management of technology.

Benefit

• Calls registered and tracked to conclusion.
• Flexible service levels to match your business needs.
• On-site support built into the agreement.